Sales & Use Tax Information
Returns & Exchanges
Freight & Delivery Charges
Call toll free 1-800-978-9278 Mon.-Fri. from 8:30 a.m. to 5:30 p.m. EST. with any
questions pertaining to items or orders.
If you wish to pay by credit card, we accept Visa, MasterCard, American Express or Diners Club.
If an item is temporarily out of stock, we will back order that item for you and ship
the other in-stock items. Your packing slip will indicate back-ordered items.
As soon as the back-ordered merchandise arrives in our warehouse, we will ship it directly to you.
Sales & Use Tax Information:
We are required by law to collect and remit applicable sales tax for shipments
made to Maryland and Virginia. Tax will be charged on net sale only.
Merchandise is shipped via UPS, however we ask that you provide a street address
rather than a Post Office Box. In-stock merchandise will be shipped within 48 hours of
receipt. Larger orders may take an additional week or two depending on availability.
Overnight delivery is available for additional charge.
NOTE: Please indicate clearly if your order is needed for a certain date, so we may ship accordingly.
Returns & Exchanges information:
Your satisfaction is guaranteed. If for any reason you are not satisfied with the merchandise
you receive, simply call (443) 394-6677 to expedite your exchange or return.
Note: All returns are subject to a 20% restocking fee unless the order was shipped incorrectly or there is a material defect.
ALL RETURNS MUST BE MADE WITHIN THIRTY DAYS OF RECEIPT OF MERCHANDISE.
Freight is calculated according to the total weight of your order, based on UPS online calculations.
Please note that orders shipped out of the United States may incur local duties or taxes in addition to the freight delivery. Target Marketing will not be liable for these charges.
Custom Order Information:
While this catalog contains carefully selected items that represent the professional image of Spaulding Decon, we realize you may have a need for customization or for items not currently offered. Through this inventory program, you also have access to thousands of additional imprinted items to support your special event or program.
For more information on custom items, please call toll free 1-800-978-9278
or contact Debra Faraone, Account Executive, via email at DFaraone@tmgroup.com
Debra will be happy to help you with suggestions and ideas to assist your marketing efforts.